Effective Date: 01 July 2024

At The Serene Mamma, your privacy matters deeply. This policy outlines how we collect, use, and protect your personal data when you engage with our website, webinars, courses, and downloads.

1. What We Collect
We may collect the following personal information:

• Name and email address (when you register or subscribe)
• Billing details (when you purchase a product)
• Website usage data (via cookies or analytics tools)
• Any personal info you voluntarily provide in forms or surveys

2. How We Use Your Data
We use your data to:

• Deliver content, digital products, and support
• Email you relevant updates or offers (you can unsubscribe anytime)
• Analyse usage to improve our services and user experience

3. Protecting Your Info
Your data is stored securely and never shared or sold. We only work with trusted third-party platforms (like email providers or payment processors) that comply with data protection laws.

4. Your Rights Under POPIA
As per South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Access the data we hold about you
• Request corrections or deletions
• Withdraw your consent at any time

To make a request, email us at: serina@serenemamma.com

5. Cookie Use
We use cookies to personalise your experience and track how visitors interact with our site. You can disable cookies via your browser settings.

Contact Us:
The Serene Mamma
Gauteng, South Africa
📩 serina@serenemamma.com